The AtmosClear values our member's privacy and will keep all member information confidential. We share information only with our partners so they can inform members of AtmosClear Climate Club discounts and savings. If you would like more information, please email us at inquiry@atmosclear.org.
Our Commitment to Privacy
We appreciate the trust you place in the AtmosClear Climate Club TM, and CoolClimate LLC, its administrator, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on January 1, 2005, describes the information we collect and how we use it.
We always welcome your questions and feedback. For privacy-related issues, please contact us at: AtmosClear c/o CoolClimate LLC, Box 898, Manchester Ctr, VT 05255,
1-888-393-6210 (Toll Free) or inquiry@atmosclear.org.
The Information We Collect
We may collect information (including name, address, telephone number, email address and, if necessary, credit card information) when you:
Join the AtmosClear Climate Club through an order placed directly with us by mail, telephone or through our web site,
- Join the AtmosClear Climate Club through one of our partners that offer discounts, offers or benefits to all AtmosClear Climate Club members,
- Inquire about our services or request membership information from us,
- Receive a gift from an AtmosClear Climate Club member,
- Create an account at www.atmosclear.org,
- Are referred to us through a marketing promotion,
- Participate in a marketing survey, promotion, or event.
We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other sources, such as our partners who provide benefits for AtmosClear Climate Club memberships.
We also gather information about how visitors navigate through our web site by using data gathered using online tools such as cookies (see below).
How Collected Information May Be Used
The AtmosClear Climate Club is an environmental rewards program that aims to maximize the volume of emission reductions that members and their friends and families achieve and the benefits provided to members by our partners. We want to provide individuals and AtmosClear Climate Club members friends and families an easy shopping experience, to fulfill your orders according to your requests and ensure members can take advantage of benefits and offers from our partners. In order to achieve these goals, we collect information that allows us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you information on promotional offers for members from our partners
- Alert you to the activities and achievements of the AtmosClear Climate Club
- Identify your membership preferences
- Customize our communications to you
- Provide information concerning products you have purchased
- Improve our merchandise selection and customer service
Information We Share With Others
We contract with other companies (including partners and sponsors) to provide certain services, including purchase of emission reductions, production of membership materials, credit card processing, shipping, distribution of membership applications, market research, and discounts and/or benefits for members. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from sharing this information with anyone other than CoolClimate LLC, the operator of AtmosClear Climate Club.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Your Choices
We offer choices about the types of information you receive from us. If you prefer not to receive communication from the AtmosClear Climate Club regarding the environmental benefits achieved by members, such as cumulative volume of emission reductions purchased for the benefit of members, please let us know at:
AtmosClear c/or CoolClimate LLC, Box 898, Manchester Ctr, VT 05255
1-888-393-6210 or inquiry@atmosclear.org.
If you do not wish to receive information from AtmosClear Climate Club regarding discounts, offers or other benefits from our partners, please contact us at:
AtmosClear c/o CoolClimate LLC, Box 898, Manchester Ctr, VT 05255
1-888-393-6210 or inquiry@atmosclear.org.
Please be sure to provide us your exact name and address so that we can identify you correctly. We prepare our mailings in advance, so it may take several weeks for your request to become effective. If, due to human error, you continue to receive our communications, please contact us again and we will make every effort to correct the situation.
Cookies
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.
For example, we may use cookies to:
- Remember what items are in your Shopping Cart
- Recognize you when you return to our Web site
- Study how our customers navigate through our web site and which products they request in site searches
If you set your browser to refuse cookies, please call us at 1-888-393-6210 if you wish to place an order.
How We Use Email
When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at atmosclear.org, you will receive an email confirmation.
It is our intent to send you promotional email (our Email Newsletter) only if you have agreed to receive it. Instructions on how to unsubscribe are included in each edition of the newsletter.
Links to Other Sites
Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of the AtmosClear Climate Club and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at the following address:
AtmosClear c/o CoolClimate LLC, Box 898, Manchester Ctr, VT 05255
1-888-393-6210 or inquiry@atmosclear.org.
A limited amount of purchase information also may be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.
Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our member data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.
When you make a purchase, request information or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.
Privacy of Children on our Web Site
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.
Questions or Comments
For questions, comments or assistance, we invite you to contact us:
AtmosClear c/o CoolClimate LLC, Box 898, Manchester Ctr, VT 05255
1-888-393-6210 or inquiry@atmosclear.org.